Shipping & Returns Our product return policy:Customer Service is very important to us. If your Nurigene product arrives damaged we will replace it free of charge. Please email us at customerservice@nurigene.com to obtain a Return Authorization number. Return the product free of charge with the Return Authorization number and your return address displayed on the outer package for rapid replacement. If you purchased the entire Nurigene Skin Care Regimen (Hydrating Cleanser, Activating Serum, Intensive Treatment, Day Moisturizer and Night Moisturizer) as a single purchase, we offer a 60-day money-back guarantee. If, after using the products in the Nurigene Skin Care Regimen continuously for 28 days, you don't see a difference in your skin, simply return the unused portion of your products to us in the mail with a copy of your packing slip. Be sure to include your name, mailing address, and date of purchase. Upon receipt and verification of your purchase status, we'll gladly apply a credit for the purchase price and sales tax (if applicable) to the credit card you used to make the purchase. Please mail your products back to: Nurigene Skin Care Regimen Money-Back Guarantee |
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